For multi-branch home services

Every customer knows exactly when you’ll arrive.

They get a text, a live map, and an ETA that’s true. Behind it, an AI replans the day on its own — and only asks your team when it has to.

SuperFleet plans every job, tracks every van live, and keeps every customer informed — across all your branches.

9:41📶
Kleen Co Carpets
Text message · today 9:41
Hi Aroha 👋 Your carpet clean is booked for today. Dan’s on the way — track him live & see your ETA: track.kleenco.nz/aroha9:41 am
Your carpet clean · live
14min away
Deep clean · 3 rooms · pet treatment
Dan · 14 Oak Ave
🚐
✦ AI Scheduler

The schedule runs itself — and knows when to ask.

The AI reschedules the day on its own, inside the rules you set. It only escalates to a dispatcher when a change crosses your thresholds — so your people handle the exceptions, not the routine.

Auto-applies when same branch · shift ≤ 30 min · skill still matches
Escalates when it crosses branches · customer flagged · > 30 min late
Today · changes the AI handled
Customer moved their clean to 2:00 pmAuto-applied
Whitmore overran 10 min — next job shiftedAuto-applied
Rain delay — Dan’s route resequencedAuto-applied
Nguyen +45 min needs a cross-branch moveEscalated to you
📱
Customer view
What lands on their phone.
★ Wins the repeat booking

It arrives by text and email.

The moment your technician finishes the job before and heads over, the message goes out — a live map, the job details, and an ETA that’s true. No app, no login.

9:41📶
Kleen Co Carpets
Text message
Booked for today ✅ We’ll text the moment your technician’s on the way.7:30 am
Dan’s on the way now 🚐 Live map & ETA: track.kleenco.nz/aroha9:41 am
✉️  The same message is also sent by email
What the link opens
14min away · Dan
Deep clean · 3 rooms · pet treatment
14 Oak Ave, Northside
🚐
🗺️
Dispatcher view
The board, calendar and map — in one place.

The whole branch at a glance — and who’s slipping.

The map is the source of truth: every van, live, with ETAs computed from where they actually are. The calendar shows the same day by technician — late turns amber before a customer ever notices.

Live fleet · Northside
4 vans on the road
🚐
Dan · ETA 14m
🚐
Sione · +25m
🚐
Mere · on site
🚐
Kaito · ETA 6m
Customer ETAs are computed from these live positions — the same numbers on every tracking page.
On time Running late Scheduled Done
🚐 Dan
On time
🚐 Sione
+25 min late
🚐 Mere
On time
🚐 Kaito
On time
9am
Job 34WhitmoreDone · 9:05
Job 35Lee — office
10am
Job 36ArohaOn the way · ETA 14m
Job 37NguyenRan long · +25 min
Job 38Ford
11am
Job 39PatelDelayed by Nguyen
Job 40Ruka — rug
12pm
Job 41Cole
Job 42OseiOn time
One of the few the AI escalated. Sione’s +25 would need a cross-branch move — over your threshold — so it’s asking you. It’s drafted a plan that keeps Patel’s skill match.
Review re-plan
📊
Dashboard view
Money made, vans on the road, and what the AI handled.

Four questions, answered live.

Are we making money? Is the fleet out working? Are we keeping our promises? And what did the AI take off our plate this week?

$48.2k
revenue this week ▲ 8%
17/20
vans on the road right now
23
technicians active this week
99.4%
ETAs kept ▲ 2.1
AI dispatcher · this week
24
reschedules handled, out of 312 jobs
nobody had to touch them
3 escalated each arrived with a drafted re-plan to approve
≈ 6½ hrs saved of phone-tag and manual re-planning
Revenue by branch · this week
$12.4k
Northside
$8.1k
Harbour
$9.6k
Westgate
$5.2k
Riverside
$6.3k
Hilltop
$6.6k
Bayview
🧾
Back-office view
Customers, bookings and invoices in one place.

Bookings and invoices, without the shoebox.

The office sees every customer, what’s booked, and whether it’s been paid — created from the same jobs the dispatcher runs, so nothing is entered twice.

CustomerServiceWhenStatusInvoice
Aroha Ngata · Job 36
22 Kauri St · Northside
Deep clean · 3 roomsToday 10:40On the wayDue $180
Whitmore Ltd · Job 34
14 Oak Ave · Northside
Deep clean + petToday 9:00Completed
S. Patel · Job 39
5 Rimu Rd · Harbour
Stairs + hallwayToday 11:15ScheduledQuote sent
Lee & Co · Job 40
3 Queen St · Westgate
Office · monthlyFri 9:00Recurring

“The whiteboard is gone. We see every van, the office isn’t chasing invoices, and customers stopped calling to ask where we are.”

— How a well-run branch day feels with SuperFleet
Ready when you are

One system. Four views. Every customer in the loop.

Book a demoTalk to the team